Venue Operational Requirements

7.03 Clocks

The time of day must be displayed on each gaming machine made available for gaming, and must be clearly visible to a person playing a gaming machine; be to an accuracy of within 5 minutes and must indicate whether the hour is before or after noon; be displayed continuously while the machine is operating and available for use for gaming; and must not obscure any other information relevant to gaming on gaming machines.

An external clock is required to be mounted on gaming machines that do not have an internal clock built in

Refer to regulation 19 of the
Gambling Regulations 2015

A venue operator must not allow a gaming machine to be played if it does not function in the manner in which it was designed and programmed to function.

Refer to section 3.5.21 of the
Gambling Regulation Act 2003
Refer to Chapter 08 - Events, Faults and Malfunctions

Industry participants can access, via the following link, templates for Gaming Machine Event Register (PDF: 63KB) and Suspected Malfunction of a Gaming Machine Form (PDF: 58KB). Venues may wish to produce their own documents. These templates indicate the minimum details required in a suggested format.