Welcome to the Venue Manual


This Venue Manual (manual) is designed to assist gaming venue operators, managers and community or charitable organisations understand and meet their regulatory obligations. It covers a range of important areas including responsible gambling, financial requirements, fundraising, compliance and enforcement.

We encourage you to take time to familiarise yourself with the contents and use it as a resource to include in your induction program for new staff or for ongoing staff training.


You can download a hardcopy of the manual by pressing the ‘save as pdf’ button on the top right-hand corner, however always check the online version for the most up-to-date information.

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Follow us: This information is provided as a guide only. Your venue must comply with the requirements of the Gambling Regulation Act 2003 and all regulations, directions and other documents made under that Act and any other Act. The VCGLR may take regulatory action against you should you fail to comply with these requirements, despite any reliance upon the information within this guide. If you are unsure of your legal requirements, you should seek independent legal advice.